Niche Academy Webinar: Conflict Management and De-Escalation

When given the appropriate knowledge and skills, we are all capable of making informed, effective, and safe choices when facing customer conflict and violence. As part of that approach, join Suzanne Powell to discuss how we can create a shift in how we view and respond to these situations to enhance our safety and reduce employee stress.

If you're interested but not able to attend the live webinar, go ahead and register. We'll send a recording to all registrants after the fact.

Registration: https://www.nicheacademy.com/conflict-management-and-de-escalation

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